Who we are

Stephenson’s Rental Services is a success story spanning over 70 years and 500 employees looking to expand our team with diverse and talented individuals. We believe that simplicity is the key to unlocking greatness, and we push past obstacles that help you be your best. We live our values through Respect, Passion, Simplicity, Progressive Thinking and a Family Focus.

Why we’re thriving

We’re successful because we recognize that we are accountable to our employees, and they are at the heart of who we are. At Stephenson’s Rentals, we invest in the skills you have today and support you in exploring your growth through training, career development, and internal hiring. Over 25% of our staff Canada wide have been with us for over 10 years, and we are extremely proud to provide our unwavering commitment to becoming your destination employer.

How you’ll contribute

As one of our Sales & Rental Associates, you’ll be in a key customer facing role coordinating the sale and rent of our in-store Construction Equipment through:

Always providing enthusiastic and professional customer service ensuring the resolution of any issues, both in person and over the phone
Processing the sale or rent of a variety of equipment, including but not limited to General Tools, Lawn & Garden equipment, Generators, Heaters, Light/Medium Construction equipment, etc.
Coordinating equipment delivery/pick up and booking equipment reservations using our Rental Management computer system
Possessing excellent knowledge on equipment such as operation, features, related accessories, safe operating techniques and effectively transferring this knowledge to customers
Anticipating product demand, tracking availability, and ensuring equipment is “rental ready”
Probing customer’s equipment needs and making informed merchandise suggestions while maximizing all up-sell and cross-sell opportunities
Maintaining inventory documentation and proper equipment levels to minimize stock outs and lost rentals
Accurately entering and completing all work orders and related paperwork with respect to the sale or rent of equipment in order to preserve the integrity of our Rental Management computer system.
Participating in store merchandising objectives involving display changes, aisle/stock replenishment, and pricing
Assisting customers and store drivers with moving and loading/unloading equipment, and demonstrating its safe operation where required
Adhering to and promoting our Company Safety Policies, including wearing all required PPE
General housekeeping, and maintaining a tidy and safe store environment
Completing other duties as assigned

What we’re looking for

High School Diploma or equivalent is preferred, but not required
Minimum 2 years of customer service experience, with a strong preference for experience in equipment rental services, home improvement centers, or similar background
Exceptional interpersonal and communication skills and effectively able to deal with customers in person and on the phone
Working knowledge and understanding of general tools and construction equipment is an asset
Able to multi-task and work effectively in a fast-paced team environment
Comfortable lifting up to 50 lbs. on a regular basis
A G Driver’s license with a clean abstract is a bonus

Helping YOU Win

While you are doing what you’re best at for us, we work to support you through:

Competitive hourly wages with bonus opportunities
Paid time off
Extended health care, dental and vision care after 3 months
Guaranteed 42.5 hours per week, with overtime availability
Annual uniform and PPE allowance
Life insurance and RRSP matching
Discounted gym membership and exclusive store discounts
Internal career development, mentorship, and apprenticeship options

We are thankful to all applicants, and we will reach out to those that qualify.

Stephenson’s Rental Services is an equal opportunity employer that values diversity and inclusion in the workplace. We encourage all qualified applicants to apply, including people with disabilities. Accommodations are available upon request throughout the selection process.

Job Types: Full-time, Permanent

Pay: $20.00-$22.00 per hour

Benefits:

Dental care
On-site parking
Paid time off
Store discount
Vision care

Day range:

Monday to Friday

Flexible Language Requirement:

French not required

Shift:

Day shift

Work Location: In person

Stephenson's Rental Services

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Sales & Rental Associate (Construction Equipment)