We are seeking a motivated and customer-oriented individual to join our Client Services team as a Client Services Representative with a focus on Immigration services. This is a part-time position ideal for individuals with experience in sales and a passion for assisting clients through Immigration processes.

Responsibilities:

Provide exceptional customer service to clients seeking Immigration assistance.
Guide clients through various Immigration procedures, ensuring compliance with regulations and deadlines.
Respond promptly to client inquiries via phone, email, and in-person meetings.
Collaborate with internal teams to address client needs and resolve issues effectively.
Maintain accurate records of client interactions and updates in our CRM system.

Requirements:

Prior experience in sales or customer service roles.
Strong communication and interpersonal skills.
Attention to detail and ability to multitask effectively.
Knowledge of Immigration procedures and regulations is a plus.
Fluency in English is preferred but not required.
Availability to work 20 hours per week on a part-time basis.

Qualifications:
- Previous experience in customer service or account management role preferred
- Strong project management skills with the ability to prioritize tasks and meet deadlines
- Excellent customer relationship management skills with a focus on building rapport and trust

Join our team and become part of a dynamic environment where you can make a meaningful impact while gaining valuable experience in Immigration services.

We look forward to welcoming you to our team!

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities or qualifications associated with the role of Customer Service Representative.

Job Types: Full-time, Part-time

Pay: $662.00-$1,463.13 per week

Expected hours: 20 – 35 per week

Benefits:

Casual dress
Flexible schedule
On-site parking
Work from home

Flexible Language Requirement:

English not required
French not required

Schedule:

Monday to Friday
Weekends as needed

Supplemental pay types:

Bonus pay
Commission pay

Education:

Secondary School (preferred)

Work Location: Hybrid remote in Mississauga, ON L5B 1H8

Application deadline: 2024-05-02

Full Moon Immigration

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Client Services Representative