We are seeking a motivated and customer-oriented individual to join our Client Services team as a Client Services Representative with a focus on Immigration services. This is a part-time position ideal for individuals with experience in sales and a passion for assisting clients through Immigration processes.
Responsibilities:
- Provide exceptional customer service to clients seeking Immigration assistance.
- Guide clients through various Immigration procedures, ensuring compliance with regulations and deadlines.
- Respond promptly to client inquiries via phone, email, and in-person meetings.
- Collaborate with internal teams to address client needs and resolve issues effectively.
- Maintain accurate records of client interactions and updates in our CRM system.
Requirements:
- Prior experience in sales or customer service roles.
- Strong communication and interpersonal skills.
- Attention to detail and ability to multitask effectively.
- Knowledge of Immigration procedures and regulations is a plus.
- Fluency in English is preferred but not required.
- Availability to work 20 hours per week on a part-time basis.
Qualifications:
- Previous experience in customer service or account management role preferred
- Strong project management skills with the ability to prioritize tasks and meet deadlines
- Excellent customer relationship management skills with a focus on building rapport and trust
Join our team and become part of a dynamic environment where you can make a meaningful impact while gaining valuable experience in Immigration services.
We look forward to welcoming you to our team!
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities or qualifications associated with the role of Customer Service Representative.
Job Types: Full-time, Part-time
Pay: $662.00-$1,463.13 per week
Expected hours: 20 – 35 per week
Benefits:
- Casual dress
- Flexible schedule
- On-site parking
- Work from home
Flexible Language Requirement:
- English not required
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
Education:
- Secondary School (preferred)
Work Location: Hybrid remote in Mississauga, ON L5B 1H8
Application deadline: 2024-05-02